by Zenith Software | Sep 16, 2026 | Computerised Maintenance Management System (CMMS), Maintenance Management, Work Order Management
Somebody asks what your MTTR is. You give them a number. They write it down. Here is the problem. There are at least four defensible answers to that question. On the single failure we time below, the smallest and the largest are twelve hours apart for every one hour...
by Zenith Software | Sep 13, 2026 | Computerised Maintenance Management System (CMMS), Maintenance Management, Work Order Management
What must a work order actually contain? Not how long you keep it — what has to be in it. It is the second question every procurement questionnaire asks about work order records in Canada, and the one almost nobody answers with a section number. We went looking. The...
by Zenith Software | Sep 13, 2026 | Computerised Maintenance Management System (CMMS), Maintenance Management, Work Order Management
Almost every maintenance dashboard reports a backlog. Almost none of them report a number anyone can act on. “412 open work orders” tells you nothing. It does not say whether you are one week behind or three months behind, whether you need overtime or a...
by Zenith Software | Sep 12, 2026 | Computerised Maintenance Management System (CMMS), Maintenance Management
How long must you keep maintenance records in Canada? Every buyer asks it, usually in a procurement questionnaire, usually expecting a single number. There isn’t one. Maintenance records in Canada have no single retention period, and not because the law is...
by Zenith Software | Sep 12, 2026 | Computerised Maintenance Management System (CMMS), Maintenance Management
Quebec French language law is why someone has probably told you that your maintenance software has to be in French. It is the kind of claim that sounds obviously true, gets repeated in procurement meetings, and is almost right in a way that matters. There is a...
by Zenith Software | Sep 7, 2026 | Maintenance Management
Today is Labour Day in Canada. For most of us it means the last long weekend of summer, a barbecue, and the quiet dread of September. Very few people know that the holiday has a specifically Canadian origin story. It began with a strike over working hours. And one...